The key to any successful relationship is having good lines of communication. This is a simple enough principle, but it still takes effort to get it right. Our aim is to ensure that every client is provided with clear, accurate and timely information.
Clear – Moving house is complicated enough, so we want to stick to plain English.
Accurate – Property values constantly move up and down, so we ensure that our valuations reflect the current state of the market.
Timely – We ask for feedback and we let you know about it promptly. It’s called feedback for a reason.
Leaving the East End, the DLR and the docks behind, Aldgate is an introduction to the architecture of the City and some of the best-known London landmarks.
Offering a really good selection of independent shops, cafes, pubs, bars, restaurants and street markets, Bethnal Green has a lot in common with Greenwich; it’s just not nearly as posh.
Most people who have heard of the area of Blackheath in South London are also familiar with the story that the name is associated with the 1665 Plague or the Black Death of the mid-14th century. This is something of an urban myth though and the real origin of the name is much less gruesome.
What is the first thing you think of when someone mentions Bow? Is it Bow Bells and the home of the Cockney, or the (sometimes grisly) history of the area, or is it the Olympic legacy and widespread regeneration?
Never been to Dubai? Sample the ‘skyscrapers meet retail heaven’ experience without hunting for your passport. Everywhere you look it’s clean, smooth, new and highly polished.
Featuring Container City, Canning Town Caravanserai and Trinity Buoy Wharf lighthouse, Canning Town has all the right out-there credentials to become the next Shoreditch or Hoxton.
Once known only as the area in which celebrated Elizabethan poet Christopher Marlowe met his premature end, and the site of the notorious, and possibly unnecessary, ‘slum’ clearances of the 1960s, modern-day Deptford has shrugged off its unsavoury past and is now thriving.
Canary Wharf is arguably one of the most exciting places to work in London, and the Docklands area is also a vibrant and interesting place to live, because it is continually growing and changing.
If it weren’t for the view of Canary Wharf, you could believe that Greenwich was in the middle of the countryside. Easy to get to via foot tunnel or DLR, Greenwich covered market is the perfect place to go present shopping or to sample some freshly cooked street food.
Formerly a district with very few positive associations, other than the Hackney carriage, this now-desirable area of East London is fizzing with coolness and all things ‘hipster’.
Referred to as ‘The Island’ by locals, framed by the Thames on three sides, and with a large City Farm in the middle, the Isle of Dogs is a fabulous mixture of docks, donkeys and ducks (but strangely not that many dogs).
If you fall asleep on a southbound DLR train, Lewisham is where you will end up. Make the most of your unplanned visit and check out this revamped, revived and rejuvenated part of South London.
The history of Limehouse is rich, varied and significant in many ways. The name ‘Limehouse’ finds its origins in the fourteenth century lime kilns built in the area which produced quick lime for building mortar.
Close enough to Stratford to benefit from the 2012 Olympics legacy and served by two major Tube lines, Plaistow is starting to show real potential, so watch this space…
Until recently, Poplar was like Bow’s rather dull uncle; always on hand, but never likely to be the life and soul of the party. All that is changing though, and Poplar is enjoying something of a makeover, which should put the spring back into the step of this previously underrated area.
Opened in 1908 the Rotherhithe Tunnel is narrow and characterised by sharp bends. Once you’ve squeezed through the tunnel, riverside Rotherhithe houses some fantastic old pubs and converted warehouses. And the reason for the tunnel’s sharp bends? To prevent horses from bolting towards the daylight.
If there was a remake of ‘Planes, Trains and Automobiles’ they could set it here. Plus, then it could have yachts and a cable car in it as well. Nowadays the home of London City Airport, Royal Docks has been all about transport since it was built in the late 19th century.
There was a time when the Stratford that everyone had heard of was Shakespeare’s Stratford-upon-Avon. Having hosted the 2012 Olympic Games, the other Stratford is now equally well known.
How fabulous would it be to live in a Victorian town house overlooking a huge park? Ask the good folk of Victoria Park and they’ll tell you – it’s pretty amazing actually.
For a taste of Victorian London without the choking smog, Wapping is Sherlock Holmes meets Harry Potter, with a bit of Blackbeard’s Ghost thrown in. Alleyways, courtyards, arches and cobbles lend the area an exciting, spooky, ever-so-slightly magical feel.
Working long hours doesn’t seem nearly so bad when you can walk home in 5 minutes. You can’t get much closer to Canary Wharf than Westferry, and the restaurants and cinema at West India Quay are right on your doorstep too.
Home to the Woolwich Ferry and the Woolwich foot tunnel; Woolwich used to be somewhere to pass through, rather than a destination in its own right. That is all set to change though, as a certain rail link will soon be connecting Woolwich directly with Heathrow, making Woolwich a very desirable place to live.
" I placed my flat for sale with Franklyn James, in a difficult market - and from the beginning the staff were friendly, professional , knowledgeable and beyond helpful. Before I had even signed up with them, Philip Dockerill helped me find tradesmen to do some repairs to the flat, and he was unfailingly good natured and adaptable when my timings for the valuation visit went awry. Sophia and Stephanie were patient and supportive throughout. This is a rare thing – an estate agency with integrity! I would absolutely trust them to put a client's interests first – which is not the case with other agents I have encountered! I can't thank them all enough. "
" Highly professional, excellent communication throughout the whole process of selling my property and have no hesitation in recommending the services of Franklyn James. "
" ...we instructed Franklyn James to handle the letting and management of our flat following my meeting with Lee Alter. He arrived on time in order to view the flat and gave an honest opinion as to what to expect. His enthusiasm, knowledge and good communications are the reason why he was able to achieve a let within days. Very professional "
Mrs WhiteFebruary, 2017
" We retained Franklyn James to sell our flat after arranging a few valuations as we found them to be proactive and enthusiastic and they didn't disappoint. Our buyer ended up in a more complex situation than anticipated which put the chain at risk but their professionalism and thoroughness kept everything calm and all eventually went through as planned. David and Jason were both lovely chaps to work with and kept us up-to-date with everything that was going on. Wouldn't hesitate to recommend them. "
Lisa CJanuary, 2017
" Great service. Antony managed to find very good tenants in a couple of days for my flat. I highly recommend this business as the different agents I dealt with were very professional. "
" It was a pleasure working with David throughout my transaction - this was my first purchase and he was fantastic in walking me through the process and made it all very simple to understand. He was always very responsive and kept me up to date regularly. David was never pushy and was careful not to influence my decision but was able to guide me through answering any questions I had. Would definitely recommend. "
" David was extremely professional and helpful during the purchase process. He helped make the process seamless despite a number of complications associated with a chain purchase. He communicated regularly to provide sufficient updates and was a knowledgeable adviser. "
" We bought a property through Franklyn James, and we were assisted thoughout the sale by Jamie Hutton and Stephanie Dang. Both were outstanding professionals, incredibly helpful, supportive and patient with our queries. "
Monica & GeorgeDecember, 2016
" Having had a tenancy end early, leaving our apartment empty post-Brexit vote, we were concerned at how long it might take to re-let. FJ didn't take long to put in place a new three year tenancy, and kept us informed through the process to enable a constructive dialogue on rent and agent fee levels. "
" Stephanie was very easy to reach, responsive and proactive in finding solutions during the house buying process. She ensured the process was completed just in time for us to move in! "
If you haven’t used an Estate Agent before, or just need to refresh your memory on what happens next, this is where we provide a brief guide to each process. Whether you plan to sell, buy, let or rent, these guides should make the task a little easier.