We believe in being Frank.
That means straight-talking, honesty and doing ordinary things extraordinarily well. Turning up on time. Phone calls promptly returned. Doing the paperwork. Being polite and friendly.
And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty – such as inflating an asking price to secure an instruction – simply won’t be tolerated.
It’s not fancy. It’s just Frank.
" Zachary was smart, welcoming and adapted to each and every challenge that came along... Even made time for a second visit at short order. Not at all pushy and did everything needed in an efficient manner. No complaints from me! "
James H April 2015
" David and Philip were professional and helpful throughout the rather long buying process. David was the main point of contact for us. He was always available on phone and on email, was quick to respond all our queries. "
" The team were very friendly especially Tarkan who sold our flat for the asking price within 4 weeks. Many thanks for your excellent service. My experience of selling the property through Franklyn James was pleasant and I have no complaints at all. "
" I have purchased two properties through Franklyn James. Jason and Joseph were very helpful from start to finish. I soon realised that after purchasing my first property there was more to the conveyancing process than I previously thought. "
J P GroveApril 2015
" Gary is very prompt in returning calls and emails, is always there for assistance, and will always make sure that any queries I have are dealt with quickly and efficiently. Franklyn James is a great company with great staff, and I highly recommend them because of their courteous and professional service. "
J BrewisMarch 2015