" The team at Franklyn James have been responsive and helpful throughout my letting process. The procedure from marketing to agreeing the letting was stress free and required minimal involvement from me as the landlord. "
R WalkerOctober, 2017
" We had an amazing experience with Franklyn James, and especially with Tristan and Gary, who supported us from the flat searching to the handover of the keys to our new flat.
Tristan was amazingly helpful with us, we had tons of questions about our prospective flat and he patiently answered all of our queries. He also followed our referencing process closely, so that this went through as quickly as possible. We couldn't have had a better experience!
Gary helped us through the signing of the contract and handover of the keys and we couldn't be more satisfied with the service we received.
We would definitely recommend Franklyn James to all prospective tenants, they are a extremely helpful, professional, caring and super efficient. "
" Very helpful throughout the process. Special mention to Jamie who went the extra mile in terms of effort and communications to get the transaction over the line. "
Alex SAugust, 2017
" We were very impressed with Franklyn James, in particular Philip Dockerill.
We felt Philip genuinely cared, and that practically he could handle the high stress of certain elements of our move. He managed complicated negotiations, questions and problems throughout the sale with calm, professionalism and proved the depth of his knowledge around all elements of a property sale and the market at the time.
We also found that we could always reach Philip, or if we couldn't he would return the missed call promptly. He maintained regular updates and contact via email and we also found him willing to pick up the phone to manage and discuss difficult scenarios. This seems a simple thing, but is a quality we very much valued and appreciated in him during a stressful time.
We cannot recommend him highly enough if you are looking to buy or sell in the area. "
" Stephanie helped us on our flat purchase. During the course of purchase, she was very helpful, professional. She was always available to assist and answer my queries. We are very happy to have her as our agent, and I would definitely recommend this agent. "
" From the outset David has been a pleasure to work with. I highly recommend David for his professionalism and dedication to providing the best possible service for his clients. "
" Nicholas has been very passionate and professional all the time and I can't thank him enough for everything he's done for me. With friendly manner, he rang me first a couple of times wanting to show me properties which isn't even on the market yet that I'd be interested which I really appreciated. He knows exactly what he's doing and I can tell he thoroughly enjoys his job. Don't hesitate to contact him if you're looking for a property to rent in E14, you'll get everything you deserve. "
" Mark's service was excellent. He was responsive, knowledgeable and very helpful in resolving last minute issues in order to ensure completion occurred smoothly and on schedule. I would definitely recommend the services of Mark and Franklyn James. "
" Stephanie helped us on our house purchase. During the course of purchase, she was very helpful, professional. She was always available to assist and answer my queries or queries. We are very happy to have her as our agent, and I would definitely recommend this agent. "
" Lee is really professional with quick response from beginning to the end and frequently provides advice wholeheartedly. I appreciate his assistance and the renting experience with his assistance is impressive and unforgettable. "