Having an in-depth knowledge of the processes involved enables our team to offer the most suitable advice to landlords or tenants and provide swift resolutions to any issues. We believe that the key to a successful tenancy is to build strong relationships with both landlords and tenants and, to this end, you will always find our staff knowledgeable, informative and helpful.
Our main property management team is based in our Limehouse office, with further members of staff located in our Docklands office, so you will always be able to contact a qualified, competent and local person to help you.
We use a wide range of carefully vetted and qualified independent contractors to carry out maintenance services, including plumbing, heating, cleaning, refurbishments and general handyman jobs. We also have access to recognised legal advisors, so that you can be sure that even the most technical of matters can be responded to with the utmost confidence and precision. We ensure that any contractors we recommend or instruct share our values of honesty and straight-taking and always doing a great job.
As a company, Franklyn James is proactive in ensuring that all our software is kept up to date, facilitating effective all-round management of your property, particularly the monitoring of important areas such as renewals, gas safety certificates and arrears management.
Service in detail
Franklyn James full management service takes over the day to day running of your property, providing peace of mind that the property is in safe hands. This service includes, but is not limited to, the following:
Franklyn James manage a large portfolio of residential properties throughout London, but we still ensure that our property managers are not overstretched, so they can provide a ‘hands on’ approach to each property and promptly deal with any issues as they present themselves. Each member of the property management team has a direct telephone number and we encourage landlords and tenants to make contact so that they know in advance who to speak to when the need arises. If a team member is on annual leave their telephone will be answered by another member of the team and all of the team have open access to the emails of the others, ensuring that prompt responses can be provided to all queries. Our full management package has proved highly successful, not only with overseas landlords, but also with landlords in the UK who either have a large property portfolio, or who find it is more cost effective to delegate property management responsibilities.
Senior property manager
020 3668 6712
020 3668 6710
Assistant property manager
020 3668 6711
Alternatively, call into one of our high street offices where a member of staff will be happy to take all the necessary information. Our valuer will provide you with an up-to-date market valuation for sales, lettings, or both, and will advise you of current market trends and provide you with detailed information on how your property would be marketed. You can be confident that you will receive an honest and frank appraisal – we see no benefit in grossly inflating an asking price or setting unrealistic expectations.
Docklands sales and lettings
020 7005 6080
Limehouse sales and lettings
020 7791 1777
Alternatively, employ the services of a mortgage broker, fill in a lot of forms and then let them compare available mortgage deals for you. Franklyn James can provide the details of experienced mortgage brokers who will do the research for you and ensure that you will not be paying a higher rate of interest than you need to. A mortgage broker will know when products are due to expire, they will know about mortgage products which aren’t even being advertised yet and they will have a very high tolerance for financial jargon, which means you won’t have to read quite so much of it.
Choosing a conveyancer who is already familiar with the history and geography of the area in which you are buying cannot be underestimated. This may sound odd, surely one sale is very similar to another, as all houses and flats are just basically bricks and mortar and the sale price has already been agreed?
If only it were that straightforward!
A solicitor who is not familiar with chancel repair liability in a city, or flood risk and contaminated land reports, or even just not used to dealing with selling leasehold properties, is very likely to slow the sales process down whilst they familiarise themselves with these topics, and delay is the enemy of the smooth sale.
All solicitors are highly qualified professionals, but a solicitor who has done a brilliant job of selling a freehold house in the Cotswolds may not be the best conveyancer to do the legal work for a riverside flat in Docklands.
Important message to our Customers!
The Government has confirmed that Estate Agencies can continue to operate during the period of the second lockdown in England with the housing market to remain open and people allowed to move homes.
The health of our customers, colleagues and communities is of the utmost importance to us and we wish to reassure you that we are doing all we can to keep our customers moving and are adhering to the strict social distancing and health and safety measures as guided by the Government. Therefore, we will be operating behind closed doors with all viewings and visits to our offices by members of the public to be conducted by appointment only.