If you haven’t used an Estate Agent before, or just need to refresh your memory on what happens next, this is where we provide a brief guide to each process. Whether you plan to sell, buy, let or rent, these guides should make the task a little easier. Print out and tick off the stages as you go.

  1. Valuation

    Arrange for Franklyn James to provide a rental valuation of your property. Decide which level of service would best suit you; let only, rent collection or full management. For further information on valuations provided by Franklyn James, please see our Valuations section. For further information on property management, please see our Property management section. Sign the agency terms and conditions and provide ID and proof of ownership of the property (copy of TR1 title form).

  2. Viewings

    Have a bit of a clean and tidy up in preparation for photos and viewings. On instruction, Franklyn James will arrange free photography and can assist with the arrangement of an Energy Performance Certificate and gas safety certificate where required. Provide the agent with a set of keys if you can. Try to make it as easy as possible for viewings to be carried out. Often the best price is achieved while a property is still new to the market and viewers are worried they might lose out to someone else.

  3. Offer

    Accept an offer which is realistic and which is in the region of what was discussed at the initial valuation. Get confirmation in writing of the proposed rental amount, tenancy start date and any additional requirements regarding furniture. Once you have accepted an offer, sign the terms of offer and take the property off the market.

  4. Contract

    When satisfactory references have been received, the Assured Shorthold Tenancy Agreement (contract) will be drawn up and both you and the tenant will be asked to sign. Read the ASTA carefully and question, in writing, any dates, amounts or clauses which are different from what you expected.

  5. Preparation for new tenancy

    Arrange for a check-in report and a detailed inventory to be drawn up. The Franklyn James property management team are able to arrange for an independent inventory company to undertake this on your behalf. Take meter readings at the property if this has not been done as part of the check-in. Drop off a full set of keys to the estate agency and if you will be managing the property yourself, ensure that the new tenants have your contact details for any early queries.

    All information provided correct at time of publication.

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What our clients say

“I had a nice experience renting a house with George. Since the first moment of viewing to signing the contract, he made it so easy. I can truly recommend him as an estate agent if you want to rent the property quickly.”

Adam Demkow

“Mark has been an excellent agent especially with regards to transitioning from sales to rental. His communication has been prompt, very reachable and always follows through to a good end. I would highly recommend and will continue with his services.”

Kev Taing

“Inga at Franklyn James did a remarkable job restoring my worn property for rental. She is extremely positive, proactive and professional. I would highly recommended Franklyn James to landlords.”

Peter Morrow

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Useful guides

If you haven’t used an Estate Agent before, or just need to refresh your memory on what happens next, this is where we provide a brief guide to each process. Whether you plan to sell, buy, let or rent, these guides should make the task a little easier.

The Frank Tenants' Guide

Renting a property

Read the guide

The Frank Vendors' Guide

Selling your property

Read the guide

Get a free & frank valuation

Get an instant online valuation or book an appointment with one of our team

Get a valuation