If you haven’t used an Estate Agent before, or just need to refresh your memory on what happens next, this is where we provide a brief guide to each process. Whether you plan to sell, buy, let or rent, these guides should make the task a little easier. Print out and tick off the stages as you go.
So you want to buy a property? First things first – if this will not be a 100% cash purchase what are your savings looking like? How much have you got put aside that you definitely don’t need to use for anything else? Also, how good is your credit rating – do you have a credit card, do you pay council tax in your own name and are you on the electoral register – all these things will help. What are you currently paying in rent and could you pay a bit more if it was for a monthly mortgage repayment?
Next, decide whether you feel confident enough to research the available mortgages yourself, or whether you would prefer to pay a mortgage broker to do this for you. Franklyn James can provide details of a trusted mortgage broker who may be able to assist you — for further information, please see our Mortgages section.
Be prepared to fill in a lot of paperwork in order to get a mortgage offer agreed in principle. Don’t forget that there will be quite a few fees and other costs involved in the buying process, the biggest of which will almost certainly be stamp duty on top of the purchase price. Find out how much this will be by looking on the gov.uk website here:
So, that’s the money bit out of the way for the moment. Now comes the fun bit where you actually get to view available properties. No amount of online research can replace actually seeing properties in person, so try to allocate sufficient time to do this. Contact Franklyn James and make sure the sales negotiator knows exactly what you are looking for and your budget. You will always like the properties at the top end of your budget better than the ones you could easily afford, but think about the sacrifices you may need to make for the property you’ve set your heart on. When you find a property that you would like to buy, check out the background information thoroughly before making an offer. Ask to see the exact parking space, get the council tax band, ground rent and usual annual service charge in writing first.
Make a reasonable offer based on what similar properties have sold for (ask your agent or do your own research online). Be prepared to show proof of deposit, proof of mortgage in principle and be ready to instruct a local, reputable solicitor quickly. Franklyn James can provide you with a list of experienced conveyancing solicitors — for further information, please see our Solicitors section. Don’t get carried away, resist the temptation to offer more than you can actually afford.
Your solicitor will need you to pay a sum of money up front and complete a lot of forms too, do this as quickly as you can to show that you are serious about the purchase. Contact your mortgage broker or lender and get your formal mortgage application under way. Pay for the valuation or homebuyer survey promptly to keep things moving along swiftly. Come to an agreement via the agent on a completion date which is acceptable to both you and the seller. Let your solicitor and agent know as soon you receive your mortgage offer.
Contract and deposit
When you receive the Report on Title (thick document) and the contract (a couple of pages) set aside the time to read the Report thoroughly and ask your solicitor about any sections which you are unsure of, or any plans which don’t look quite as expected. When you are happy, sign the contract and return it to your solicitor. Make sure your deposit funds are readily available and look into what method you are going to use to transfer the funds and how long this will take. Even after you have signed the contract, there may still be a few outstanding issues which your solicitor needs to attend to. Once they are totally satisfied that everything is in order they will ask you to confirm the completion date and send the deposit. Once the deposit has been received, your solicitor will request your permission to exchange contracts.
Congratulations, you have exchanged!
Celebrate, book a removals van and if parking can be tricky, contact the council to get a parking bay suspended for completion day. Contact all relevant utility providers and let them know when you will take over at the property. Arrange buildings and contents insurance. Get funds ready to pay the balance of all costs, fees and stamp duty.
Completion of a sale often takes place in the early afternoon, so as soon as you hear from your solicitor that the sale has completed, check with the agent that they have the keys to your new place and drop round to the office to collect them. Take meter readings as soon as you get to the property and begin the hard work of unpacking. Enjoy!
All information provided correct at time of publication.
" Dovile has been very helpful and happy to answer any questions. The service I received is professional and efficient. Highly recommend! "
" We used Franklyn James to purchase our flat. Stephanie was very helpful and polite throughout the process and always made herself available for additional viewings and always answered our queries in a timely manner. Thanks to the frequent communication, the negotiation process went very smoothly. "
" David has been amazing and completely professional in our first property purchase. We wanted to see the property a number of times before deciding and he has been so accommodating. David is/was very easy to reach and always contactable for any questions throughout the whole process. David is probably the most patient and down to earth estate agent I've met - Thank you David! I would recommend to anyone. "
" Mark was very helpful and prompt with helping me on renting a flat.
He was very proactive and performed a very professional liasion between myself and the landlord.
The process was very straight forward, professional and hassle free. "
" Great service for very friendly staff throughout the initial process. Lee was very helpful in negotiating between the landlord and us (tenant) and offered good advice. Was very responsive throughout the agreement process. After sign-on, Hilary was our property manager who has been very helpful with any queries and issues we had, being also very responsive (even responding during late evening and weekend queries).
Could not ask for better service! "
Pam & JasonMay, 2018
" A very good Estate Agent. Found David to be professional throughout the buying process, sticks to his words and happy to resolve issues when needed. David is also easy to reach and always contactable. Would recommend David to friends, colleagues etc. "
" The team at Franklyn James have been responsive and helpful throughout my letting process. The procedure from marketing to agreeing the letting was stress free and required minimal involvement from me as the landlord. "
R WalkerOctober, 2017
" David found the buyer for my property, successfully identifying someone who could proceed quickly with the sale. Throughout the process David was helpful, professional and always replied swiftly to queries, keeping in daily contact. He helped to ensure a smooth sale throughout and was the key link to ensuring that solicitors on both sides spoke with each other and all outstanding issues could be resolved. He relayed messages between the buyer and myself on a regular basis to keep processes moving on the sale and keep me reassured throughout. I was really pleased with the services David provided and would highly recommend this agent. "
Ms DeenJanuary, 2018
" We were very impressed with Franklyn James, in particular Philip Dockerill.
We felt Philip genuinely cared, and that practically he could handle the high stress of certain elements of our move. He managed complicated negotiations, questions and problems throughout the sale with calm, professionalism and proved the depth of his knowledge around all elements of a property sale and the market at the time.
We also found that we could always reach Philip, or if we couldn't he would return the missed call promptly. He maintained regular updates and contact via email and we also found him willing to pick up the phone to manage and discuss difficult scenarios. This seems a simple thing, but is a quality we very much valued and appreciated in him during a stressful time.
We cannot recommend him highly enough if you are looking to buy or sell in the area. "
" It was a pleasant surprise to find Philip after the poor treatment that I'd had from my first estate agents. Phillip's interest in the house, experience and knowledge of the area led to a sale agreement after only a few weeks of asking him to become joint agent. It was brilliant to be able to do business with such an amiable and efficient agency. "
Robert RussellAugust, 2017