If you haven’t used an Estate Agent before, or just need to refresh your memory on what happens next, this is where we provide a brief guide to each process. Whether you plan to sell, buy, let or rent, these guides should make the task a little easier. Print out and tick off the stages as you go.

  1. Budget

    Calculate what you can afford to pay per week on rent, not forgetting that you will also have to pay a deposit, which will be registered with an independent body until the end of the tenancy, and there will be other associated costs. A Franklyn James rental negotiator can run through with you exactly what you will need to pay for at the beginning of a tenancy.

    Check that your budget is adequate for the sort of property you want in your chosen area.

  2. Viewings

    Make sure your requirements regarding the property, parking, furniture and start date are clear when you start viewing available properties. Don’t stray too far from your maximum budget. When you find a suitable property, check out the background information before making an offer. Ask to see the exact parking space, get the council tax band and availability date in writing first.

  3. Offer

    Firstly, pay a holding deposit to demonstrate that you are serious. Then make a reasonable offer based on what similar properties are renting for, or what the landlord is currently receiving for the property. Suggest your preferred tenancy start date. Once the offer is accepted, the property will be removed from the market whilst referencing is carried out. Complete forms promptly to enable referencing to take place.

  4. Referencing

    An independent referencing agency will obtain references from your employer and a previous landlord where possible. Whilst this is taking place, get the balance of funds ready for transfer.

  5. Contract

    When satisfactory references have been received, the Assured Shorthold Tenancy Agreement (contract) will be drawn up and both you and the landlord will be asked to sign. Read the ASTA carefully and question, in writing, any dates, amounts or clauses which are different from what you expected. Find out which utility companies you will have to contact at the start of the tenancy.

  6. Start of new tenancy

    Pay the balance of funds in plenty of time so that it has cleared before you collect the keys from the estate agency. Contact relevant utility companies and the local council regarding new council tax liability and consider taking out contents insurance. When you receive a copy of the check-in report and inventory, read these immediately and compare them with what you see in the property. Raise any inconsistencies within five working days of receipt of the report, as any areas or items which are damaged or missing at the end of the tenancy may well be charged to you.

    All information provided correct at time of publication.

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What our clients say

“I've inquired about 10 properties at this point, and Vanessa has been by far the best agent I've worked with. I really appreciate her responsiveness, help getting answers to our questions, and overall attitude, I wish all agents were more like her, so thank you for all your help so far!”

Noah Levenson

“Franklyn James have rented my properties for many years, and whilst I get approached from many other agencies, I wouldn't go anywhere else. My properties have pretty much zero void periods, rents are paid on time, and their property management team is tip top in terms of response times and service. I used other agencies in the E14 postcode prior to Franklyn James, and am glad I signed up with them (which is now over 10 years ago). The team have been both exceptional and supportive - Gary Atkins, Joanna Socko (who have been there forever - which is always a very good sign when you choose an agent). Bottom line, I wouldn't hesitate to recommend Franklyn James. Great agency.”

Philip Pataky

“The flat that I just rented was manage by Mark K. Since the beginning Mark has been very friendly, professional and helpful. I am a nurse and I re scheduled the viewing a couple of times and Mark was amazing and very comprehensive. He has been available whenever I had any questions and very responsive. He managed to get me the deal that I was looking for. I would highly recommend Franklyn James and Mark K. Thank you very much Mark!”

Liliana Afonsol

All properties for rent

Useful guides

If you haven’t used an Estate Agent before, or just need to refresh your memory on what happens next, this is where we provide a brief guide to each process. Whether you plan to sell, buy, let or rent, these guides should make the task a little easier.

The Frank Landlords' Guide

Letting your property

Read the guide

The Frank Buyers' Guide

Buying a property

Read the guide

Get a free & frank valuation

Get an instant online valuation or book an appointment with one of our team

Get a valuation