" We are very grateful for service provided by Mark and Phil from Blackheath office. With our property being unusually large for the area, it was a challenging task to rent it out, but Franklyn James found us tenants in less than 2 months (and that was over Christmas!) Mark was also very patient and reasonable in negotiating the details of the financial let-only arrangement. "
Dr Sasha MitrofanovJune, 2017
" Nicholas is very professional and friendly. I would recommend to anyone looking for a new place. Great positive attitude, flexibility, and responsiveness. Strongly recommend! "
" David has been amazing and completely professional in our first property purchase. We wanted to see the property a number of times before deciding and he has been so accommodating. David is/was very easy to reach and always contactable for any questions throughout the whole process. David is probably the most patient and down to earth estate agent I've met - Thank you David! I would recommend to anyone. "
" The team at Franklyn James have been responsive and helpful throughout my letting process. The procedure from marketing to agreeing the letting was stress free and required minimal involvement from me as the landlord. "
R WalkerOctober, 2017
" Stephanie helped me to buy my first property in London. She is always available to take my call and its good that she can speak Chinese and put me in touch with Chinese speaking solicitor. "
" Lee is really professional with quick response from beginning to the end and frequently provides advice wholeheartedly. I appreciate his assistance and the renting experience with his assistance is impressive and unforgettable. "
" David is hands down the most professional agent I've ever dealt with. I've had the pleasure of working with him on quite a few transactions over the years. Most recently David helped us complete a sale in a fairly complicated chain and in a challenging market and I am certain that it would have broken down if it weren't for his involvement. Thanks again David "
" David found the buyer for my property, successfully identifying someone who could proceed quickly with the sale. Throughout the process David was helpful, professional and always replied swiftly to queries, keeping in daily contact. He helped to ensure a smooth sale throughout and was the key link to ensuring that solicitors on both sides spoke with each other and all outstanding issues could be resolved. He relayed messages between the buyer and myself on a regular basis to keep processes moving on the sale and keep me reassured throughout. I was really pleased with the services David provided and would highly recommend this agent. "
Ms DeenJanuary, 2018
" Great service for very friendly staff throughout the initial process. Lee was very helpful in negotiating between the landlord and us (tenant) and offered good advice. Was very responsive throughout the agreement process. After sign-on, Hilary was our property manager who has been very helpful with any queries and issues we had, being also very responsive (even responding during late evening and weekend queries).
Could not ask for better service! "
Pam & JasonMay, 2018
" The team at Franklyn James has been very professional and proactive. Lee was particularly helpful and always responded very promptly whenever we had any queries, which made our lives less stressful! A very satisfying experience overall in renting our flat. "