" It was a first purchase in UK. Stephanie was always available to assist and answer our queries. The process took longer than expected but was smooth and this was helped along by Stephanie. I would recommend Stephanie and this agency from my experience. "
Carole & FloNovember, 2017
" Kate from Franklyn James was excellent to work with. This being our first home, she supported us throughout the process and kept us updated regularly. I would wholeheartedly recommend Kate & Franklyn James, friendly, caring, considerate and professional. "
The FédiasJune, 2017
" Mark and his colleagues are excellent. My husband and I bought our property through Mark and he helped us find the tenants within a week! We have dealt with different estate agencies previously, and I have to say Frankly James are the best! They proactively understand our exact needs and execute the plan effectively. We highly recommend to anyone!! "
" Very helpful throughout the process. Special mention to Jamie who went the extra mile in terms of effort and communications to get the transaction over the line. "
Alex SAugust, 2017
" Recently sold our flat through Frankly James. Had a very positive experience and found them to be exceptionally professional throughout.
We had four different agents give us valuations - which differed hugely between high and low. Antony provided our valuation on behalf of Franklyn James and impressed not just with accuracy and justification of his assessment but also with the amount of homework he'd done - including pulling out the previous particulars from when we bought it, something which the agency which actually sold it to us had not.
After a further discussion we agreed on a price at which we would market and a level which we were aiming for. Throughout the process we were kept well informed of viewings and given good feedback. It didn't take long to get an offer which we were happy to accept though, as were agreed within two weeks.
David and Antony did a good job of nudging the sale along as the lawyers were doing their work and ensuring any sticking points got dealt with promptly, meaning we exchanged a mere 6 weeks after the offer was accepted - pretty quick for a leasehold property.
Would definitely recommend them to anyone looking to sell in the area. "
Rob McLeodNovember, 2017
" Mark's service was excellent. He was responsive, knowledgeable and very helpful in resolving last minute issues in order to ensure completion occurred smoothly and on schedule. I would definitely recommend the services of Mark and Franklyn James. "
" Franklyn James was both my letting agent and estate agent when I decided to sell the flat. Mark Kimber and Philip Dockerill have provided absolutely outstanding services to me, I can honestly say there is no better agent than Franklyn James in London! Mark found a buyer for my property sale really quickly and helped chase all relevant parties throughout the whole process. I have now successfully exchanged contracts and could not have done it without his hard work. If I ever purchase or sell property again in the future, I would not hesitate to go for Franklyn James. Thank you Mark and Phil! "
Ms GuoMay, 2017
" We were glad we made the enquiry to Franklyn James and was passed directly to Tristan.
Tristan is the epiphany of professionalism and courtesy.
He was happy to hear our requirements, discuss our options and make valuable proposals. He had never refused to revert and respond to even the most difficult of questions, almost seven days a weeks! He is an asset to the Organisation.
I highly recommend Tristan and indeed Frankly James! "
JC & SYSeptember, 2017
" Mark is fantastic estate agent and negotiator. From the moment the property went on the market he provided excellent service. Mark's ability to read people and the market meant he was able to get the right people in to view the property and achieve some amazing offers in a difficult climate.
He is very responsive and very easy to contact. He is easy to talk to and listens to what you are looking for.
As a property investor I often work with estate agents to buy and sell property and without doubt Mark is the most skilled and professional agent I have worked with.
If you need to sell a property go to Mark! "
Sofia ThomasNovember, 2017
" I rented an apartment, with two friends, in North Greenwich (Rent PCM: £2600). Moving in, the agency was incredibly accommodating with our situation and made the whole process of moving in so smooth. We had the opportunity to move in one day early at short notice. Throughout the tenancy, they have been respectful of our space and understanding. When we first moved in, the extractor hob wasn't working and Nicole was very quick to respond to emails and sort the situation out! (Not easy with manufacturers based in Germany). "